(EN)Terms of Use

Privacy Policy

This website https://arseno.ca and its content are the property of Arseno et Ass. Inc. having its head office at 100 rue Yves-Bérubé, Matane (Québec) G4W3M6. Your use of this website and any operation(s) or transaction(s) carried out on this website are subject to compliance with these terms of use. The privacy policy describes how we collect, use and disclose your personal information. It also explains how this information can be accessed and corrected if necessary.

By visiting our website https://arseno.ca, online stores, purchasing our products on the site, communicating with us or accepting direct mail Arseno et Ass Inc., you agree to the terms of this Policy.

By accessing, using, browsing or transacting on this website, you acknowledge the applicability of these terms of use and agree to comply with them and you agree not to make any use of this website that is inconsistent with applicable laws or that may in any way harm Arseno et Ass. Inc. and its members or partners. Arseno et Ass. Inc. reserves the right to modify these terms of use at any time and without notice. By continuing to use this website following any modifications, you accept the new terms of use. We recommend that you consult the terms of use when using this website.

This policy does not apply to third-party websites. Arseno et Ass. Inc. is not responsible for their internal policies or procedures regarding data confidentiality.

Anything you consider writing can be told as a story.

1. Collection of personal information

We collect your personal information when you enter your information on our Site, when you create an account on our Site, when you communicate with us by phone or email, when you contact us through our Site or any other social media. The information collected varies depending on the circumstances and may include your first name, last name, email address, mailing address, billing address, phone number, preferred language, wish list, gift cards associated with your account. If you choose not to disclose your personal information, you may not be able to access certain parts of the Site. If you make a purchase on our Site, you may be asked to provide credit card information. You will then be redirected to a secure payment portal hosted by a third-party payment service provider. For your security, we do not store any payment information after the transaction. This means that you will have to re-enter your credit card information for all future transactions. We recommend that you consult the privacy policy of the payment provider directly on their website.

2. Use and communication of information

Our internal policies ensure that only employees who need access to your personal information in connection with their duties within the company have access to it. Your information is used to provide the services and information you request, respond to your comments and questions, to provide you with adequate support when you use our site and to communicate with you. Any other purpose permitted or required by law. In the event that we disclose your personal information to third-party companies, please be assured that we take appropriate measures to comply with the regulations governed by law and those set out in this privacy policy and that the third parties in question have sufficient and adequate policies themselves.

3. Retention of information

Your personal information, if transferred outside the country, will be subject to the laws of the country in which it is transferred and may be subject to disclosure to the governments, courts, law enforcement agencies, or regulatory bodies of that country. In all cases, your information will remain governed by this policy, and we will comply with GDPR standards if your information is transferred from a country within the European Union or the European Economic Area to a third country. Arseno et Ass Inc. has implemented and continues to update physical, administrative and technical safeguards designed to protect the confidentiality of the personal information in our possession. By conducting activities from your account on our site using your username and password, you accept full responsibility and understand that no security measures are complete or entirely guaranteed.

4. Retention period of your data

Your personal information is retained only for the reasonable period necessary for the purposes specified in this Policy and to comply with our legal and regulatory obligations.

5. Rights relating to personal information

You are at all times authorized to access the personal information we hold about you. We require a written request and confirmation of your identity to ensure that the information we hold is accurate and up to date. It is your responsibility to inform us of any changes to your information and we undertake to make the necessary changes, if necessary, in accordance with applicable law.

6. For European Users

The term “personal information” used in this Policy is equivalent to the term “personal data” used in the GDPR. European users have particularities and their data is treated in accordance with the GDPR.

7. Privacy Protection for Children Under 16

The Site is not intended for children under 16 years of age, and no information is collected without parental consent. Children under 16 should not use our Site and if data is collected without parental consent, we will take appropriate measures to delete this information. You can also notify us if you become aware that your child under 16 has provided personal information, contact the person assigned at the bottom in contact and request that the information be deleted.

8. Updating Our Privacy Policy

To review updates to this Policy, please visit this page regularly as there may be changes. All updates will be accessible on the Site with the date of the last revision. If you use our site after the last revision date, this indicates that you accept the updated version of the Policy.

Legal terms

Arseno et Ass. Inc.

This website https://arseno.ca as well as all its logos, texts, graphics, images, videos, soundtracks and all arrangements of the various elements are the property of Arseno et Ass. Inc. or are used under license and are protected under applicable intellectual property and copyright laws and regulations in Canada and elsewhere in the world.

The content of this website, including in particular all logos, text, graphics, images, videos, soundtracks or any other elements of this website may not be, in part or in whole, copied, reproduced, printed, archived, republished, downloaded, displayed, sold, transferred, transmitted, modified or otherwise disseminated, in paper format or in any other format known or hereafter developed, electronic or otherwise, without the prior written consent of Arseno et Ass. Inc. Subject to compliance with these terms of use, you may, however, view and print the elements forming part of this website for strictly private, personal and non-commercial purposes.

By visiting our website https://arseno.ca, online stores, purchasing our products on the site, communicating with us or accepting direct mail from Arseno et Ass Inc., you agree to the terms of this Policy.

By accessing, using, browsing or transacting on this website, you acknowledge the applicability of these terms of use and agree to comply with them and you agree not to make any use of this website that is inconsistent with applicable laws or that may in any way harm Arseno et Ass. Inc. and its members or partners. Arseno reserves the right to modify these terms of use at any time and without notice. By continuing to use this website following any modifications, you accept the new terms of use. We recommend that you consult the terms of use when using this website.

This policy does not apply to third-party websites. Arseno et Ass. Inc. is not responsible for their internal policies or procedures regarding data confidentiality.

Anything you consider writing can be told as a story.

Trademark

The trademark Arseno et Ass. Inc. and the figurative trademarks related to the company that appear on the website are registered trademarks that are the exclusive property of Arseno and are protected under applicable trademark legislation and regulations in Canada and elsewhere in the world.

Hyperlinks

Hyperlinks to third-party websites are provided for your convenience only. Arseno has no control over these websites and is not responsible for their content. Arseno assumes no responsibility for the content or any representation or information contained in any third-party website accessible by hyperlink.

Last updated: March 20, 2020